Contact

albara@ramli.net

Tell us your iPhone model, iOS version, the app version and what happened. We usually reply within a few working days.

Common questions

Do I need an account?

Not to record. Recording, playing and sharing on your phone need no account. To connect to a server (Settings › Online), you first sign in with Apple; Walk4Me never asks Apple for your name or email address.

Where are my recordings?

On your phone, in the app's file lists, until you share them or send them to a server you've connected.

What are "project" and "Person ID"?

Labels used to name your files. They start as "Self" and "1", and you can change them in Settings › Online. A setup code from a server sets them for you.

What is "Device ID"?

For when more than one device records the same walk, such as two phones. It adds a number to the Person ID: with Person ID 1 and device 2, the recordings are named as Person ID "1-2". Leave it at None if this phone is the only one. On the Manual side you choose it in Settings › Online; a setup code sets it for you.

How do I connect to a server?

In Settings › Online, sign in with Apple, then choose QR code and scan the setup code you were given, or choose Manual, enter the server's addresses and tap Save. Both are kept; the one you used last is in use. Until a server is set, Online mode and Upload stay greyed out. Recordings then go to that server; its operator handles them. With a setup code, Settings shows the project and Person ID but not the server's addresses.

Why does the app show a consent after I scan a code?

The team that made the code asks you to agree before the app records for them. Read it to the end, then tap I agree, or I do not agree. If you do not agree, nothing from the code is kept and Settings › Online stays at Scan your QR code. Your answer goes to that team's server. Deleting the code means you are asked again if you scan it again.

Why does the app use location in the background?

So a session keeps recording GPS and motion while the screen is locked. It stops when the session ends.

How do I delete my data?

Delete recordings in the app, or delete the app. To remove your account: Settings › Online › Delete account. To remove one person from your Apple ID: Settings › Online › Delete (or Delete all for everyone). For recordings already on a server, contact whoever runs that server.